• Resolved manwe1

    (@manwe1)


    “Contact Fastevo support to obtain your API key and other required credentials.”

    Hello,

    I created an account at https://panel.fastevo.com/sign-in

    My account dashboard said, “To activate your organization, you need to complete the KYC verification process. Please schedule a kick-off meeting by clicking the following link: Schedule Kick-off Meeting.”

    On my dashboard, I used “Schedule Kick-off Meeting” to schedule meeting for May/14: first for 6AM Pacific and again for 1PM Pacific. However, both times, no one from Fastevo joined the Google Meet call.

    Could you please confirm how I should complete the KYC verification and obtain an API key?

    • This topic was modified 1 year ago by manwe1.
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  • Plugin Author fastevo

    (@fastevo)

    Hi @manwe1 ,

    Thanks for sharing this, and I’m really sorry no one joined the KYC calls you scheduled. That shouldn’t have happened, and I’ve already passed the issue to the team to make sure it doesn’t happen again.

    Our team has just reached out to you directly to assist.

    Thanks again for your patience.

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