API Error

  • Resolved viagozo

    (@dudematters)


    7 years, 4 months ago

    Hi,

    Since the update of about an hour (Version 1.0.15) ago my SEO Analysis runs strange. The number of tests is much lower and the score is much lower too. After pressing the “Start Site-Wide Analysis” button and a refresh a brief period “API Error:” shows in the top of the page. Nothing behind the notice (code or anything).

    Anyone else has this error?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • S o f t f u l l y

    (@softfully)

    7 years, 4 months ago

    After plugin update, I am receiving API error and my SEO Score decrease from 80 to 17

    MyThemeShop

    (@mythemeshop)

    7 years, 4 months ago

    Hello,

    Thank you for contacting the support and sorry for the inconvenience caused due to this.

    We recently moved the API services to a new website, which is causing a failure on some server configurations.

    We have identified the issue and will be releasing an update in the coming week fixing the same.

    Please stay advised that the SEO Analyzer has no impact on the search rankings, it’s just a tool to identify the issues.

    We seek your patience and understanding in this matter.

    In the meantime, if you need any other assistance, please let us know. We are here to help.

    MyThemeShop

    (@mythemeshop)

    7 years, 4 months ago

    Hello @dudematters & @softfully

    Please update to the latest version. It should be all good.

    Feel free to open a new support ticket in case you need any assistance.

    Appreciate your patience.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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