API error: {“status”:403,”title”:”none”,”detail”:”none”}
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Hello,
i got some issues with the API. Currently the Plugin is saying that my password will expire and when i reset it i need to click on Get Account Settings. But when I do i am getting this:
Account Connection Failed: API error: {“status”:403,”title”:”none”,”detail”:”none”} . Make sure to save the settings before testing the connection.
How can this be fixed?
The page I need help with: [log in to see the link]
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@shadim thanks for your reply, but this didnt help me, i tried it like you said, but i still get:
Account Connection Failed: API error: {“status”:403,”title”:”none”,”detail”:”none”} . Make sure to save the settings before testing the connection.@shadim Same issue here. The login credentials are 100% correct because the login works via the dhl website.
@shadim I wrote you 3 days ago but still no answer… the function is needed for our shop so we would be very happy if we could find a solutions soon.
In the meantime, I tried adding a new system-user to the dhl business system but the error stays.
Hello @moritz20099
We sent you an email from “dhlsupport [at] progressus.io” to check this issue.
thank you
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