API Key: Invalid

  • Resolved saeedmadarshahi

    (@saeedmadarshahi)


    5 years, 8 months ago

    Hi,
    I got the api key from https://criticalcss.com/account/api-keys and save it in the plugin. it worked for 2 days but after I disabled;e-enabled the cdn for my domain it now says:

    API Key: Invalid
    Something went wrong when checking your API key, make sure your server can communicate with https://criticalcss.com and/ or try again later.

    while the API is correct and in API page I can see that my domain is registered. also I can get css from criticalcss.com so the site is visible to the server.

    I tried a lot to del and re insert the key but it does not work. what is your suggestion?
    regards.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Optimizing Matters

    (@optimizingmatters)

    5 years, 8 months ago

    Based on the error-message there is an issue in the outgoing connection from your server to the criticalcss.com server saeedmadarshahi. usually this is due to a security plugin/ component not allowing the request, maybe check if connections to criticalcss.com at below addresses are allowed?

    Name:	criticalcss.com
Address: 172.67.197.101
Name:	criticalcss.com
Address: 104.27.160.117
Name:	criticalcss.com
Address: 104.27.161.117
Name:	criticalcss.com
Address: 2606:4700:3037::681b:a075
Name:	criticalcss.com
Address: 2606:4700:3035::681b:a175
Name:	criticalcss.com
Address: 2606:4700:3032::ac43:c565
    Plugin Author Optimizing Matters

    (@optimizingmatters)

    5 years, 8 months ago

    any news saeedmadarshahi ?

    Thread Starter saeedmadarshahi

    (@saeedmadarshahi)

    5 years, 8 months ago

    Hi,

    Thank you. I gave the above IP to my server and asked them to whitelist them in the firewall. It seems it worked for now.

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    5 years, 8 months ago

    happy to read so. enjoy your Sunday!

    frank

Viewing 4 replies - 1 through 4 (of 4 total)

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