Api Status is checking

Resolved syshin
(@syshin)

6 years, 6 months ago

Hi, Thank you for the great plugin.

I have an issue with Api Status.
I put all UPS account information, Api Stauts is checking and never change.
Even when I put the wrong information, it’s still not going to change.

How can I handle this?

Viewing 6 replies - 1 through 6 (of 6 total)

Plugin Support lusp
(@lusp)

6 years, 6 months ago

Hi @syshin !

Are you using any security, firewall or the caching plugins? From what you have written it looks like there is something standing in the way or interfering with the API connection. If so, please turn them off temporarily and check if the API status changed.

Please let us know about the results of the tests suggested above.

Kind regards,

Thread Starter syshin
(@syshin)

6 years, 6 months ago

Thank you for the response!

Since I am testing it on my local server, I don’t use any securities.
Is there any possibility that I can’t use this plugin because I am testing on local?

Plugin Author Grzegorz Rola
(@grola)

6 years, 6 months ago

Hi,

please check browser console for errors.
Thread Starter syshin
(@syshin)

6 years, 6 months ago
GET https://pixel.wp.com/t.gif?_en=wcadmin_settings_view&_ts=1573249923401&_via_ua=Mozilla%2F5.0+%28Windows+NT+10.0%3B+Win64%3B+x64%29+AppleWebKit%2F537.36+%28KHTML%2C+like+Gecko%29+Chrome%2F78.0.3904.97+Safari%2F537.36&_via_ip=%3A%3A1&_lg=ko-KR%2Cko%3Bq%3D0.9%2Cen-US%3Bq%3D0.8%2Cen%3Bq%3D0.7&_dr=http%3A%2F%2Flocalhost%3A81%2Fwordpress%2Fwp-admin%2Fadmin.php%3Fpage%3Dwc-settings%26tab%3Dshipping&_dl=http%3A%2F%2Flocalhost%3A81%2Fwordpress%2Fwp-admin%2Fadmin.php%3Fpage%3Dwc-settings%26tab%3Dshipping%26section%3Dflexible_shipping_ups&_ut=anon&_ui=jetpack%3A4oUmrDpQ4MwiSD8i%2Bbg9vVAZ&url=http%3A%2F%2Flocalhost%3A81%2Fwordpress&blog_lang=en_US&products_count=0&tab=shipping&section=flexible_shipping_ups&browser_type=php-agent net::ERR_BLOCKED_BY_CLIENT
admin.php?page=wc-settings&tab=shipping&section=flexible_shipping_ups:3716 GET https://stats.wp.com/w.js?ver=201945 net::ERR_BLOCKED_BY_CLIENT

Hi this log is what I can see. Do you mean those?
- This reply was modified 6 years, 6 months ago by syshin.
- This reply was modified 6 years, 6 months ago by syshin.
Plugin Author Grzegorz Rola
(@grola)

6 years, 6 months ago

Looks good for me…
Can you check in other browser – maybe some browser plugin blocks requests for api status checking.

Plugin Support Marta Borówka
(@martapaw)

6 years, 5 months ago

As we haven’t got any replies, I’m marking this topic as resolved for now.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Api Status is checking’ is closed to new replies.