API stopped working after udpate

  • Resolved Valmy

    (@valmy02)


    4 years, 2 months ago

    Hi,

    After the update my API stopped working, I ran some tests and apparently it is the 2FA that is causing this issue.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Elena Chavdarova

    (@elenachavdarova)

    4 years, 2 months ago

    Hello @valmy02,

    Could you please elaborate more on the exact issues you are facing with the 2FA and specify the exact API you are using.

    If possible provide us with step-by-step instructions how we can test the case from our end.

    In the latest release there is a 2FA refactoring including additional 2FA validation. In order to get to the user-related data the 2FA validation should be completed.

    We are looking forward for your update.

    Best Regards,
    Elena

    Thread Starter Valmy

    (@valmy02)

    4 years, 2 months ago

    Hi Elena,

    When I activate the option “Two-factor Authentication for Admin & Editors Users” the API stops working and when I deactivate it works, as you can see in the image attached:

    https://prnt.sc/ZFwn1aQ4XFmd

    I use the API and webhooks to pull my orders from woocommerce to my ERP (called Bling!). Once I updated this plugin my orders stopped syncing. Then I ran some tests and came to this conclusion.

    Plugin Author Hristo Pandjarov

    (@hristo-sg)

    SiteGround Representative

    4 years, 2 months ago

    Please, disable the 2FA authentication if you are using it until we release an update.

    Thread Starter Valmy

    (@valmy02)

    4 years, 2 months ago

    Hi @hristo-sg

    Ok, I’ll disable it and wait for the update.

    Thank you.

    Plugin Author Elena Chavdarova

    (@elenachavdarova)

    4 years, 2 months ago

    Hello @valmy02,

    We have released new version of the plugin where the reported issue was fixed.

    You can update it and re-enable the 2FA service.

    Thank you again for your report and cooperation on the matter.

    Best Regards,
    Elena

    Thread Starter Valmy

    (@valmy02)

    4 years, 2 months ago

    Hi @elenachavdarova

    I’m glad I helped.
    Thank you for the fast response and solution, I’ll update the plugin now.

Viewing 6 replies - 1 through 6 (of 6 total)

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