• Resolved glampetsts

    (@glampetsts)


    It appears your https://api.wpmet.com is down and causing all of the wp-admin area to take 10+ seconds to load. Why does this load on every admin page? Please update the plugin to this isn’t an issue.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Yep, I’m also seeing the same issue on multiple sites.

    Had the same issue so I blocked the call in my theme’s function.php file. Not sure why it needs to call for the banner and stories on every page load but both API calls halted the admin panel for 20 seconds since they each have a timeout of 10 seconds

    function block_wpmet_api_call( $preempt, $args, $url ) {
    $api = "https://api.wpmet.com/public/";

    // Block stories API call
    if (strpos($url, $api . 'stories/cache/stories.json') !== false ) {
    return new WP_Error('http_request_not_executed');
    }
    // Block banner API call
    if (strpos($url, $api . 'jhanda/cache/elementskit-lite.json') !== false ) {
    return new WP_Error('http_request_not_executed');
    }
    return $preempt;
    }
    add_filter('pre_http_request', 'block_wpmet_api_call', 10, 3);
    • This reply was modified 2 months, 2 weeks ago by Geekxboy. Reason: Updated the code to be a little more specific since there are other API calls that are necessary after the developer fixes their API server

    “The API (api.wpmet.com) has been down for over 48 hours. I have sent multiple emails and opened support tickets, but have received no response. As a result, the ElementsKit Pro cloud modules in my WordPress dashboard are completely inaccessible and only display a blank page.”

    The main website is also down 🙁

    We have the same problem

    Apparently the whole wpmet team was in holidays at the worst moment

    and no communication about the problem, i dont understand why they didnt send immediately an email about the attack and their recommandations about what to do…

    Plugin Support Ahmed Amir Hossain

    (@ahmedamir)

    Hi There,

    Thanks for reaching out to us, and we sincerely apologize for the inconvenience. We’re happy to inform you that the issue has now been resolved. Please check from your end and let us know if you still experience any problems.

    Regards,
    Amir

    Thread Starter glampetsts

    (@glampetsts)

    Will you be updating the plugins to no longer make these calls or improve the code so it doesn’t run on every page. It also should not prevent the pages from loading.

    At the moment, I still have a lot of problems. Is the problem solved?

    • The header and footer element edit window will not enter.
    • Open the site element editing window, left infinite loading, unedited

    I’m in South Korea. We need a quick resolution.

Viewing 8 replies - 1 through 8 (of 8 total)

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