Appearance > Customize opens wrong place

  • aberow

    (@aberow)


    4 years, 5 months ago

    We created a new WordPress site in a sub-site called Staging. When it was ready to publish, we replaced the root files with the contents of the Staging sub-site. It worked, but has been too long for me to remember how we moved the files.

    Since then, when I try to use Appearance > Customize, I get a 404 error and the location shown as being customized is the staging sub-site – staging.agilen2n.org.

    I am using the Javelin theme, which was added when we created the replacement site.

    I need to make some appearance changes. Any ideas on what to do to correct this error?

    Thanks

    • This topic was modified 4 years, 5 months ago by t-p. Reason: Moved to Fixing WordPress from Everything else WordPress

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Asadiyan

    (@asadiy4n)

    4 years, 5 months ago

    Hi @aberow
    Did you modify the new address in the database?
    After moving the site to a new address, the address in the database must be corrected
    You also need to update the permalinks settings once (not change just update)

    Thread Starter aberow

    (@aberow)

    4 years, 5 months ago

    Hi Asadiyan –

    Thank you for the response and your patience with this slow response.

    I have little experience with WordPress and apologize if these questions are obvious.

    When you say address, so you mean URL? If so, it did not change. I overwrote the parent domain with the sub-domain. I have no problems accessing anything in the new version of the site and the URL in the URL window in the browser is what I expect.

    I looked at the permalinks using Settings => Permalinks and found no issues.

    My problem appears to be limited to the old sub-domain being the target of Appearance => Customize.

Viewing 2 replies - 1 through 2 (of 2 total)

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