PHP8 ?
ocean extra enabled? Have you tried turning it off?
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This reply was modified 4 years ago by
vaka2vaka.
Hi there,
Just want to let you know that I got the exact same issue directly after updating WordPress + Ocean plugins. I restored to before the update and voila it worked again.
Thread Starter
Jo
(@joefox)
Thanks for suggestions. I’ve rolled back the plugin and theme to earlier versions and the issue is still there.
My PHP version is 7.4.29. Shall I upgrade to 8?
Thread Starter
Jo
(@joefox)
I’ve uploaded to PHP Version 8.0.19 and the issue is still not resolved.
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This reply was modified 4 years ago by
Jo.
Hello All,
Thank you for reaching out, and sorry for the inconvenience,
If you cannot access wp-admin, there are other ways to deactivate plugins, please read this link: https://ww.wp.xz.cn/support/article/faq-troubleshooting/.
Summary: you can using FTP and rename the current theme from root of the website / wp-content / theme / {{current theme name}} and deactivating any plugins with rename plugin folder(e.g, add -t) from root of the website / wp-content / plugins {{Plugin Name}}
To see the error on WordPress, you can check the super administrator email; Or turn on the WordPress debugger mode and check the debug.log file. To enable it, please follow the steps explained in this link: https://ww.wp.xz.cn/support/article/debugging-in-wordpress/.
After fixing the error, please tell us a little about the versions of plugins you use. To do this, please go to WP Dashboard > Tools > Site Health > Info Tab and click on the button Copy site info to clipboard. You can send the information as code here or upload them to http://pastebin.com/ and get an exclusive link.
Note 1: you can ask your host provider to return the backup.
To rollback version of OceanWP theme and Ocean Extra plugin, you can use these links:
https://docs.oceanwp.org/article/797-oceanwp-rollback-versions
https://docs.oceanwp.org/article/800-ocean-extra-rollback-versions
Also, you can use the dev versions to solve your issue on PHP version 8.x.x: https://drive.google.com/drive/folders/1TY4FGDAmIwcfunEAE9PLMHgVCMX9lm35?usp=sharing
Best Regards
Thread Starter
Jo
(@joefox)
Hi. I have managed to resolve the issue on my own. It turns out there were a few lines of PHP in my functions.php file that was causing the issues with the Appearance panel. I’ve removed those lines and the issue is fixed. (I have been using a Oceans WP child theme)
Hello @joefox,
I’m glad that you were able to resolve that.
Best Regards