Appearance tab missing most editing options

  • atenn

    (@atenn)


    5 years, 10 months ago

    I have not used WordPress in a long while, and upon recently logging into the dashboard to modify a client’s website, it seems a lot of editing options are missing.
    Under the Appearance tab, the options are limited to:
    -Customize
    -Menus
    -Header

    I’ve scoured through every menu option and see no place to edit the Themes, Theme Editor, Widgets, Footer, or any of the items that I’d expect to see under this tab or in the Customize section. At the moment all I want to do is remove a single link from the footer.

    A few notes:
    -I have the latest version of WordPress (5.4.2)
    -Site is using the default theme (twenty nineteen)
    -My role is set to Administrator
    -I’ve tried deactivating plugins as other posts suggested, but it hasn’t changed anything

Viewing 3 replies - 1 through 3 (of 3 total)
  • Joy

    (@joyously)

    5 years, 10 months ago

    The menus are output based on user capabilities. While your role might be administrator, the capabilities could have been changed (either by another admin or a hack). There have been several reports of a hack that changes admin capabilities.
    You can try the plugin User Role Editor to see how they are currently set, but you might want to create a new admin account.
    There is also a define for disallowing file edits, but that shouldn’t affect widgets. https://ww.wp.xz.cn/support/article/editing-wp-config-php/#disable-the-plugin-and-theme-editor

    Thread Starter atenn

    (@atenn)

    5 years, 10 months ago

    Thanks – I created a new admin account and it didn’t help.. tried the User Role Editor plugin as well, but 3 users are set as administrators and I’m assuming since admin roles should have full access the plugin doesn’t show editing options for Admins.

    Is there a way to check if the “define” line is active, and if so, is it possible to change if I cannot access the Theme Editor?

    Joy

    (@joyously)

    5 years, 10 months ago

    The User Role Editor plugin defaults to not showing the admin in the list. But there is an option in its settings page to turn that on. You would look under the Themes section of the list for the capabilities you need.
    It seems that whatever is restricting the capabilities is affecting new users as well.

    For the define
    The Debug This plugin shows a plethora of information, but only on the front end. Make sure your profile is set to show the admin bar on front end, and then pull down the Debug This menu. Under PHP, look at Constants (WordPress) to find all the constants mentioned in the page I linked earlier.

Viewing 3 replies - 1 through 3 (of 3 total)

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