Apple Pay not works

  • Riccardo

    (@rdmgrl)


    4 days, 4 hours ago

    Apple Pay is enabled and the domain is registered. When a user clicks on Apple Pay, the Apple Pay window appears for a split second and then disappears. It is not possible to proceed with the purchase and start the payment process.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Syde Jamie

    (@jamieong)

    3 days, 23 hours ago

    Hi @rdmgrl ,

    Thank you for reaching out to us, we are here to help.

    Please follow these steps to share your system status report with us:

    1. Navigate to the WooCommerce / Status section in your site’s admin panel.
    2. Click on the Get system report button and then click Copy for support.
    3. Paste the report into our PrivateBin.
    4. After uploading, please share the link here so we can review the details thoroughly.

    Alternatively, to speed up the whole process we suggest you to contact us directly for further assistance. You can open a ticket with our service desk. Here’s how you can request support: Request Support. Please make sure to include the URL of this thread in your ticket for reference.

    Best Regards,
    Jamie

    Thread Starter Riccardo

    (@rdmgrl)

    3 days, 5 hours ago

    Please check the status:
    https://privatebin.syde.com/?e2dc91a3fd7a183f#5puWxDAnYUEQTmWpZRxDxQkafyKy6nYJYUT2yENKNwRD

    Plugin Support Syde Jamie

    (@jamieong)

    2 days, 10 hours ago

    Hi @rdmgrl ,

    We have received your request and we will respond to you directly.

    Best Regards,
    Jamie

Viewing 3 replies - 1 through 3 (of 3 total)

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