• Resolved assad1999

    (@assad1999)


    I have activated the setup the Google and Apple payments through this plugin, Google payment is reflecting well while Apple payment doesn’t reflect even in the Apple devices. Not getting any error in the Woocommerce payment logs.

    Here is the link:
    https://atriumcoffeeroasters.com/

    Waiting for your response,
    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi @assad1999,

    I understand how frustrating it can be to have Apple Pay not appear on your site — especially when Google Pay is already working smoothly. I completely see why you’d want to get this fixed quickly so customers can use their preferred payment method.

    Just to clarify, did Apple Pay ever appear correctly on your end before, or did this issue start right after you recently activated the feature in your WooPayments settings?

    I’ve taken a look at your site, and I can confirm that I can see the Apple Pay Express Checkout button appearing on both the cart and checkout pages when viewing from my macOS device: 👉 https://cln.sh/FSzbrH4dzYv4SYBqLCb1

    Please try clearing your browser and site cache, then test again using an Apple device (Mac or iOS) that’s signed in to Wallet with an active card. If you’re still not seeing the Apple Pay option on your end, kindly share the following so we can take a closer look:

    • A screenshot of what you see on your end (you can upload it to https://snipboard.io/ and share the link here).
    • A screenshot of your WooPayments settings showing Apple Pay enabled.
    • Your System Status Report (from WooCommerce → Status → Get system report → Copy for support) — please paste it to https://pastebin.com/ and share the link here.

    Once we have these details, we’ll review them and help determine why Apple Pay isn’t appearing on your end.

    Thread Starter assad1999

    (@assad1999)

    Alright, I need some time to compile the details and then I will post in this ticket.

    Thanks for the screenshot.

    Hi @assad1999,

    Sounds great — thank you for confirming! Take your time gathering the details, and once you’ve shared the screenshots and system report, we’ll review everything together to help identify what’s preventing Apple Pay from showing consistently on your end.

    We’ll keep an eye on your update so we can follow up as soon as you’ve posted the information.

    Plugin Support thelmachido a11n

    (@thelmachido)

    It’s been a while since we heard back from you for this reason we are closing this thread. 

    If WooPayments has been useful for your store and you appreciate the support you’ve received, we’d truly appreciate it if you could leave us a quick review here: 

    https://ww.wp.xz.cn/support/plugin/woocommerce-payments/reviews/

    Feel free to open a new forum topic if you run into any other problem.

Viewing 4 replies - 1 through 4 (of 4 total)

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