• Resolved sont513870

    (@sont513870)


    I bought license key for “AR for WordPress”, downloaded the beech chair sample model from your augmentedrealityplugins.com and followed your guideline video to create my first sample AR on my WP website by embedding [ardisplay id=xyz] in my sample page but the AR model did not work. It only displayed the AR image and the “Dimension” tag, no clue the AR model is there on the page.
    Is there anything I can check to have the AR work?

    Thanks,

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter sont513870

    (@sont513870)

    I meant the topic title “AR Model does not work”

    Plugin Author webandprint

    (@webandprint)

    Hi,
    Can you please send me a link to the page with your AR model test and I will take a look? You can email to me if you wish to keep it private – [email protected]
    Thanks
    Nick

    Thread Starter sont513870

    (@sont513870)

    Hi Nick,
    I sent the link to your email: [email protected]
    Please help check the issue.
    Thanks,
    Son

    Plugin Author webandprint

    (@webandprint)

    Thank you, I just checked it. The reason the models are not loading is because they must be using a secure connection. Your urls to the models must be using https:// not http://. Please update these and try again.

    Thread Starter sont513870

    (@sont513870)

    The issue was resolved, appreciate your very quick response!
    Thank you,
    Son

Viewing 5 replies - 1 through 5 (of 5 total)

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