Without knowing what the actual error is, I won’t be able to help out much. You may or may not have received an email with more information in it.
What version did you upgrade from? We haven’t had any major breaking changes for a long while, and we also don’t affect the frontend of the website at all in terms of code specific to CPTUI. So this is probably an issue coming from the theme.
However, I can provide some guidance once the actual error is known.
Thread Starter
jnasoy
(@jnasoy)
Thanks for quick response, still figuring out the actual error. Tried to disable archive page in cpt ui tool and it shows 404 error, which is expected, but if I turn it back on, it will show the error again. We have our staging running older version of CPT UI and the same archive page is working fine (https://lifestylefirstrealty.flywheelstaging.com/about/meet-the-team/). Haven’t done any theme update, only plugins.
Your best bet for finding the error in question is going to be either the email that WordPress sends out, or your hosting error logs.
Both of which I have zero access to.
Thread Starter
jnasoy
(@jnasoy)
Hello Michael,
After spending more time debugging and contacting our hosting provider, i found out that a certain plugin that was also recently auto-updated was causing the issue.
Thanks so much for the quick responses, keep up the good work!
Pesky auto updates, they’re good…until they’re not.
Glad things got figured out.
