Arrow button

  • Resolved hazy23

    (@hazy23)


    6 years, 9 months ago

    Hi,

    I noticed just now that the arrow buttons don’t work anymore. Usually when I click on the button “>” the next image will be shown or “<” for the previous. But I just found out that the buttons don’t respond anymore. Also, the buttons only show up when I hover over the image and when I hover over the buttons it will disappear.

    Hope someone can help me out.

    Many thanks,
    Hazel

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Laszlo

    (@laszloszalvak)

    6 years, 9 months ago

    Hi @hazy23

    Arrows don’t work:
    I inspected the linked page, but I couldn’t find any sliders created in Smart Slider 3 there.
    Anyway these kind of problems can usually occur, when there is another element on your site ( with higher z-index ) that overlaps the arrows.
    So when you are trying to interact with the arrow, you actually interact with the overlapping element.

    Buttons only show up on hover:
    The problem will most likely be related to that, you have the “Shows on hover” option enable under the settings of the Arrow control: https://smartslider3.helpscoutdocs.com/article/71-arrows
    This will make the arrows only show up only when you hover over the area of slider, however the arrow is outside of the slider’s area.
    If you don’t want this behavior you could disable this option.

    To fix both problems:
    You probably have the Arrow control set to an Outer position, which will display the arrows outside of the slider’s area:
    https://smartslider3.helpscoutdocs.com/article/71-arrows#previous-position
    You should select an Arrow position that is inside the slider’s area like you see here:

    Arrow image

    If the problem would still occur, please send us a link here where we can check the problem, or open a support ticket with the link of the page at:
    https://smartslider3.com/contact-us/support/?ref=https://ww.wp.xz.cn/support/topic/arrow-button-2/

    Best regards,
    Laszlo.

    Thread Starter hazy23

    (@hazy23)

    6 years, 9 months ago

    Thanks for your reply. Apparently I’m usually Smart slider instead of smart slider 3.

    Actually I don’t want to see the arrows or thumbnails anymore and the autoslide. I just want the image to move to the next image when I click at the right side of the image (just inside or outside) and go to previous when I click on the left. Do you know how I can achieve this?

    Thanks,
    Hazel

    Ramona

    (@nextend_ramona)

    6 years, 9 months ago

    Hi @hazy23

    On the linked page (the homepage of Hazel Link Photography) there’s no Smart Slider 3 sliders published.

    Anyway, you can disable both the arrows and thumbnails at Slider settings > at the bottom: Controls: https://youtu.be/lsq09izc1H4?t=151
    To enable/disable the autoplay, visit Slider settings > Autoplay tab: https://youtu.be/lsq09izc1H4?t=144

    Unfortunately, we don’t have option to switch slides by clicking on the sides of the slider.

    There are tricks, to achieve that using the Pro version of Smart Slider 3, but that discussion is not allowed on these forums as per the forum rules: https://ww.wp.xz.cn/support/guidelines/#do-not-post-about-commercial-products
    If you’re interested in the Pro version, or the way this could be achieved in it, please reach out to us at: https://smartslider3.com/contact-us/presale-questions/?presale=General

    Thread Starter hazy23

    (@hazy23)

    6 years, 9 months ago

    Thanks everyone for your help. The issue is fixed.

Viewing 4 replies - 1 through 4 (of 4 total)

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