Hi @a223123131
Are you checking this in portrait or landscape view?
Assuming it’s portrait, are your breakpoint for Portrait views are set up like this?
View post on imgur.com
This means that the slider will display the Tablet view, if:
– it’s a portrait view (width is smaller than height)
– the width of the browser is bigger than 700px but smaller than 900px
So, basically, on a 768x1024px device, you’ll see the tablet version of the slider. (Width (768) is greater than 700 but smaller than 900. Width (768) is smaller than Height (1024).)
But if your breakpoint for for Portrait view is set up like this:
View post on imgur.com
That means the slider will display the Tablet view, if:
– it’s a portrait view (width is smaller than height)
– the width of the browser is bigger than 900px, but smaller than 1199px
So, basically, on a 768x1024px device, you’ll see the mobile version of the slider. (Width (768) is less than 900px. Width (768) is smaller than Height (1024).)
You can learn more about Breakpoints here:
https://smartslider.helpscoutdocs.com/article/1992-breakpoints
If your breakpoints are set up differently, can you share a screenshot about your settings?
Checking this on landscape mode on my desktop when I make the Windows smaller than 901 pixel
Plugin Support
Laszlo
(@laszloszalvak)
Hi @a223123131
We will need to see your settings and the results on the frontend. So please open a support ticket here:
and send us
- a Slider export of your slider: https://smartslider.helpscoutdocs.com/article/1728-export-import-slider
- a link to the page where you have the slider published
- and in that case if you use the the “Global Breakpoints”, then please also send us a screenshot about both the Portrait and Landscape breakpoint values that you set at Global Settings > General tab > Breakpoints: https://smartslider.helpscoutdocs.com/article/1783-general
So we can find out what is the problem.
Best regards,
Laszlo.
