Hello @a95web
Thank you very much for your feedback.
With due respect, we’d like to inform you that yesterday was our weekly holiday.
That’s why we were not able to respond earlier 🙁
Please accept our sincere apologies for any inconvenience caused.
We wish if you would wait for a little while or at least give us a chance
to solve the error on your website.
We’ll count on your wise consideration and look forward to your kind response
in this regard.
Best regards,
Tarek
Thread Starter
a95web
(@a95web)
Hi, ok i wasnt aware of your weekend holiday.
If your team can sort this plugin out on your side then of course i would be happy as it was a plugin which helped me out alot but then all of a sudden it crashed my whole site and its done it once before but then the error went but this time was way worse.
Hi @a95web
We are sorry knowing that this has happened to you 🙁
Don’t worry, we’ll investigate the plugin thoroughly to find out why it caused an error on your end and address the problem as quickly as possible.
Thank you so much for your patience.
Best regards,
Tarek
Hello Amar Afsar,
Hope you are doing well and safe!
It’s been a long time since we heard from you.
You have created a ticket on our support website and we replied to that ticket in a quick manner. Now we have been eagerly waiting to hear from you.
We’ll truly appreciate it if you respond to our messages.
Best wishes,
Tarek
Thread Starter
a95web
(@a95web)
Hi sorry for late reply, I actually wont be needing this plugin anymore as my scope has been changed, many thanks.
Oh! Okay, no problem 🙂
It would have been so great if you could reach out to us before giving us a review 🙁
Cause we can assure you that the issue you mentioned above has nothing to do with our WooLentor plugin. This type of issue occurs if there are any issues in the server configuration.
Thanks a lot for informing us though. Highly appreciate it.
Have a nice day!
