Hi @ali622,
It appears to be a site-specific issue and there can be multiple reasons for this. To begin with, I would suggest switching to the default WordPress theme and deactivating all the plugins one by one to check for any plugin culprit. Here’s our official doc that will help you out with the steps: [Link to Documentation]
Kind regards,
Aradhy 😊
Thread Starter
ali622
(@ali622)
@bsfaradhy
Ty for the response.
I installed “Health Check & Troubleshooting” and switched to Troubleshooting Mode and this issue is appered in the first moment I switched without activating any plugin or something else. Here is the video. Ty.
https://files.fm/u/p3vwe3hhz5
Hi @ali622,
Thank you for sharing the update! I am glad that you were able to find the plugin with the issue. Since you have figured out the actual source of the issue, I would suggest reaching out to its support team for better assistance. They would be able to guide you with a precise solution.
Kind regards,
Aradhy 😊
Thread Starter
ali622
(@ali622)
Solution:
Overflow -> hidden
Or:
body, html { overflow-x: hidden !important; }
Thank you for sharing the solution!
Hope this will help someone with a similar issue.
Kind regards,
Aradhy 😊
