Astra theme

Viewing 3 replies - 1 through 3 (of 3 total)
  • Team Brainstorm Force

    (@brainstormteam)

    5 years, 4 months ago

    Hi @mongolsightseeing,

    Are you using any custom code on your site? It looks like a custom code added on your site but it wasn’t written correctly.

    Please switch the theme temporarily to a WordPress default theme and see if the symbol is still appearing or not. You might also want to try to deactivate all the plugins temporarily, except the WooCommerce plugin. If it solves the issue, then please reactivate the plugins one by one to see which plugin is causing the problem.

    I hope it will help. Feel free to reach out to us if you have any further queries.

    Kind regards,
    Herman 🙂

    Thread Starter mongolsightseeing

    (@mongolsightseeing)

    5 years, 4 months ago

    I found the conflict plugin. it is “WooCommerce Social Media Share Buttons” Now how to fix it? not appearence the symbol after deadactive this plugin

    Team Brainstorm Force

    (@brainstormteam)

    5 years, 4 months ago

    Hi @mongolsightseeing,

    Have you tried to switch the theme to a default WordPress theme? Is the same thing happening with a default WordPress theme? If the same thing is happening, that means the issue is not related to the theme. I would suggest you contact the plugin author to get the fix/solution.

    Kind regards,
    Herman 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Astra theme’ is closed to new replies.