What version of Jetpack are you running, and what is the URL of the site?
And what is the URL of the site?
Hm, yeah Jetpack seems to be operating fine there according to the debugger: http://jetpack.me/support/debug/
Try deactivating all plugins except Jetpack. If that resolves the issue, reactivate each one individually until you find the cause.
If that does not resolve the issue, try switching to the Twenty Fifteen theme to rule-out a theme-specific issue (theme functions can interfere like plugins).
If neither of those make any difference, try downloading WordPress again, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, and delete then replace your copies of everything on the server except the wp-config.php file and the /wp-content/ directory with fresh copies from the download. This will effectively replace all of your core files without damaging your content and settings.
Some uploaders tend to be unreliable when overwriting files, so don’t forget to delete the original files before replacing them.
ok i’ll try these different steps. Thank you
