Sorry, but I can’t reproduce this behavior, plugin works correctly, and nothing has been changed in the way the rendering works for list of files. Have you checked plugin settings? Do you have any errors logged in the server PHP error log?
hello sir .. i am not a techy so i don’t know how to do that. can you please tell me how to record php error log so that i can do that and provide it to you.
Well, it depends on the hosting company, but it should be keeping error log. There is also a WordPress debug mode that keeps own error log, but that method requires making changes to WordPress config file. Easiest for you is to check with your hosting company to provide you with the PHP error log.
i am on wordpress.com plan. there is no separate hosting provider. can’t i grant you admin access and you can please please check things yourself? it will be easier for you as well.
Sorry, I can’t do that. WordPress.com allows use of debug more: https://wordpress.com/support/wp-debug/ for some of their plans.
hello sir please check below link of debug file generated –
Hi,
There is an error linked to my plugin, but the error logged is not part of my plugin at all. I don’t know how such error can happen in the first place, because it points to a line that doesn’t exist in my plugin and it checks something that is not part of my plugin. The error:
PHP Notice: Constant WP_AUTO_UPDATE_CORE already defined in /srv/htdocs/wp-content/plugins/gd-bbpress-attachments/gd-bbpress-attachments.php on line 42
You should contact WordPress.com support, send them this error code ad ask them to explain it, because line 42 in that file is empty in my plugin, and there is no ‘WP_AUTO_UPDATE_CORE’ constant anywhere in my code.
Milan
hello sir .. that was added by me only and i forgot it. i actually installed old version to check if new version is causing this. now i have removed that line and i am attaching new debug log. please check it.
https://drive.google.com/open?id=1zM4O3KM6TOKQvXZXD-d08eQeG3qPPfwi
Nothing is logged related to my plugin. You have tons of errors from ‘wp-asset-clean-up-pro’ plugin.
You may have a conflict with the theme or some other plugin, you should check for that.
hello … i figured out .. i am using aws cdn and when i disable it. users are able to attach media. when cdn is enabled. same problem occurs. can you help me how to resolve it?
I am not sure how are you using CDN. I use AWS CDN on my website via WP-Rocket plugin, and I have no issues. Whatever plugin you are using for it is causing a problem.
