Attachments Sometimes don’t come through
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It’s an erratic problem but it repeated 2x on the same night:
The 2 users successfully submitted a form and believed they attached a file. Both times the file name was stored in Contact Form DB 2.10.29, but no attachment was sent or received. The site runs WordPress 4.75, ContactForm 7, v 4.7. It has been in use for many years. The file types were both PDF – which also has been successfully attached before and since these 2 failures.
Any suggestions for troubleshooting?
The page I need help with: [log in to see the link]
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On the form we have:
<p>
[file titleandcopyrightpages filetypes:jpg|jpeg|png|gif|pdf|doc|docx limit:30mb]
</p>On the mail tab under File Attachments:
[titleandcopyrightpages]Mostly we see files under 1 MB but 10+ MB files are submitted a few times per month. If attachment fails due to size or other glitch, then normally the whole form fails to submit.
As a side point, I’d like to have a progress bar so the user can see uploads as they transmit. The only way it works now the file is uploaded on Submit and not separately from the text on the mail form.
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