Attendee email notifications

  • Resolved ten9inc

    (@ten9inc)


    8 years, 2 months ago

    I have events set to automatically approve and from what I understand the attendee should receive an email when they register for an event, but this is not happening.

    I have SMTP configured and am receiving emails from WordPress AND the registration notifications from Events Manager. When I sign up for an event using one of my personal email addresses, I do not receive the auto-response. I have tried “Resend email” in Edit Booking and still do not receive an email on my test bookings.

    The site is hosted at GoDaddy… could they be blocking outgoing email?

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  • Plugin Support angelo_nwl

    (@angelo_nwl)

    8 years, 2 months ago

    can I know what is your current EM version? also, does the booking email are sending correctly?

    Thread Starter ten9inc

    (@ten9inc)

    8 years, 2 months ago

    EM version 5.8.1.3

    Yes, the booking email is received by us and we also receive all WordPress notification emails. The only thing that isn’t sending is the email to the attendee.

    Thanks for your help!

Viewing 2 replies - 1 through 2 (of 2 total)

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