• Resolved fautam

    (@fautam)


    Hello

    Thank you for a great plugin.
    I am trying to add custom attributes on the “Attributes Settings” tab but they don’t want to save. I see no “save” button so I assume it works with Ajax. On the “Plugin settings” tab it does save when I turn something on. After I refresh it is still turned on and thus saved. But not on the attributes settings. When I turn something on and refresh, the setting is off again.

    Regards
    Johan

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hi Johan,

    Thanks for using our plugin and reaching out to us. Sorry to hear you are experiencing issues with saving attribute settings.

    I am not entirely sure if I understand the issue at hand. When you enable an attribute on the ‘attributes settings’ page (yes ajax-based) the option remains turned on after refreshing but the attribute you enabled does not show up in the attribute drop-down when you are trying to create a field mapping?

    All the best,
    Eva

    Thread Starter fautam

    (@fautam)

    Hello Eva

    No, the attribute does not remain turned on after setting it. I would click on it and it turns on (green). When I refresh or go somewhere else and come back to the attribute page, that attribute is turned off again.

    Hi,

    As it is an AJAX based implementation it takes a few seconds for the plugin to be able to save your changes in the back-ground. When enabling one attribute this works fine but when you enable a whole lot straight after each other it might indeed be too slow saving everything.

    Is that actually what you did? Enabling a lot all after each other? If so, can you try taking 1-2 seconds between every attribute you enable? It should help definitely.

    Best,
    Eva

    Thread Starter fautam

    (@fautam)

    Hi,

    Thank you for your reply.
    No, I am turning on only one single setting and I am allowing 10 seconds before I navigate away. When I come back, the setting is off again.

    As mentioned, this happens only on the attributes settings tab. When I do this on the plugin settings tab, it works as expected.

    Regards
    Johan

    Hi Johan,

    Would you be so kind as to reach out to us to [email protected]? We will take it from there.

    Please reference this topic in your email.

    All the best,
    Eva

    Hi Johan,

    We have pushed out a new release today that should solve the issue at hand. Could you give it a try?

    All the best,
    Eva

Viewing 6 replies - 1 through 6 (of 6 total)

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