attribute type not shown anymore when creating attributes

  • Resolved jpb1973

    (@jpb1973)


    11 months, 4 weeks ago

    It has been a while I had to create new attributes. Before I was able to select the type (like color or image) but this field is not shown in my attributes page. If I update the record in the database (attribute_type in the wp_woocommerce_attribute_taxonomies table) from select to image, I am able again to add pictures, but as soon as I change something on the attribute itself, the value will be set back to “select” and it will not work anymore. I have the latest versions for Woocommerce (9.9.3) and Variation Swatches for WooCommerce (1.0.13) installed

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Aamir

    (@aamiribsf)

    11 months, 3 weeks ago

    Hi @jpb1973,

    Thank you for sharing details!

    Could you please check if the Starter Templates plugin is currently active on your site? We’ve recently received similar reports where this plugin caused the attribute type dropdown (such as color, image, or label) to be missing, and only the “Shape” option was visible.

    If that’s the case, here are two temporary solutions you can try:

    1. Temporarily disable the Starter Templates plugin and then reconfigure the attribute settings in Variation Swatches.
    2. Alternatively, you can downgrade to Variation Swatches version 1.0.12, where this issue doesn’t occur.

    We’ve already reported this conflict to our development team, and it will be addressed in an upcoming update.

    Let me know how it goes, or if you need help with any of the above steps.

    Best regards,

    Plugin Support Aamir

    (@aamiribsf)

    11 months, 2 weeks ago

    Hello @jpb1973,

    It’s been a while since we haven’t heard from you so we are marking this thread as resolved.

    If you faced any other issues while using our product, feel free to start a new thread.

    Best regards,

Viewing 2 replies - 1 through 2 (of 2 total)

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