Attributes

  • Resolved devoutly

    (@devoutly)


    1 year ago

    I had to add the age and gender attributes to my products so that they would show in google merchant center. I added them and unchecked the box that says visible on the product page but it is not working. They are still showing. I only added them to a few products because when I checked the website these attributes are visible on the product page. How do I fix this?

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Stef

    (@serafinnyc)

    1 year ago

    Hi there @devoutly can you show us exactly where they’re showing? They usually will show in a tab called Additional Information and I’m not seeing that tab. So either you’re stuck in cache or my eyes are really going.

    Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    1 year ago

    Hi there,

    Thanks for reaching out!

    I’ve checked the product page here: https://devoutly.net/product/love-makes-everything-better-toddler-short-sleeve-tee/, and I’m not seeing any attributes displayed on the product page itself.

    Just to confirm, has the issue been resolved, or are you still seeing the attributes appear?

    However, I do notice that “Gender” and “Age” are being used as variation options on the product. Could you clarify if you’re referring to those variations showing up, or if the issue is with regular product attributes that were meant to be hidden?

    The more details you can provide, the better we’ll be able to assist you accurately.

    Thread Starter devoutly

    (@devoutly)

    1 year ago

    I am referring to the gender and age. Thank you

    Stef

    (@serafinnyc)

    1 year ago

    Hey @devoutly thanks for clarifying that. So you actually added the attribute and then you added the variants. Go to Variations and remove those two. That’s all. Don’t use them as variations if you don’t want them to show as that.

    Thread Starter devoutly

    (@devoutly)

    1 year ago

    thank you for that but I only added it to the attributes. I checked and it is not in the variations. Is there a way to send a screenshot?

    Stef

    (@serafinnyc)

    1 year ago

    That’s really strange @devoutly Use something like Snagit or Loom to take a screenshot or take a screenshot with your computer and upload to imgur

    Thread Starter devoutly

    (@devoutly)

    1 year ago

    That is ok, I figured out what you were talking about. Thanks that took care of it.

    Stef

    (@serafinnyc)

    1 year ago

    Awesome. Happy to help! @devoutly

    Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    1 year ago

    Hi there!

    Great to hear that you figured it out and everything is working now—thanks for letting us know! 😊

    If you have a moment, we’d really appreciate it if you could leave a review for the WooCommerce plugin. Your feedback helps us improve and also helps others in the community.

    You can leave a review here: https://ww.wp.xz.cn/plugins/woocommerce/#reviews

    Thanks again, and feel free to reach out if you ever need help in the future!

Viewing 9 replies - 1 through 9 (of 9 total)

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