• Resolved snorky

    (@snorky)


    Hi,

    We use a custom column on our invoices and packaging slips with the HS code for internaitonal shipments. We add it by adding a column, select attribute. It worked fine until now!! It’s missing on all templates!

    This is a serious problem for international shipments, fix urgently please.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Yordan Soares

    (@yordansoares)

    Hi @snorky,

    This was an issue introduced by WooCommerce 9.9.0 (here), as they renamed the get_all_formatted_meta_data function to get_formatted_meta_data, removing support for the legacy function.

    That said, we fixed this issue in the latest release (4.6.2), that you can update right in your WordPress Dashboard > Plugins > Installed Plugins, or downloading the latest release here: https://downloads.wp.xz.cn/plugin/woocommerce-pdf-invoices-packing-slips.4.6.2.zip

    Thread Starter snorky

    (@snorky)

    Thank you @yordansoares but it seems we already use the latest versions.

    Plugin Contributor Yordan Soares

    (@yordansoares)

    Thanks for confirming that, @snorky!

    In that case, something else could be happening in the middle.

    Could you please provide more details about how are you adding the HS code in the PDF documents? You mentioned you added a column, and then select attribute, but it’s not clear to me if you did it with the ​customizer, using a custom PDF template, etc.

    Thread Starter snorky

    (@snorky)

    At every article we created an extra new attribute calles “HS code” We give it the applicable value, like 8471.30.00 for laptops for instance.

    In Woocommerce -> PDF Invoices -> Customizer, we add a column on both the invoice as well as the packing slip. We add the column ‘attribute’ and call it HS code. Normally that column would appear in the Tab General, but now they do not anymore.

    Obviously they also do not appear anymore when printed.

    We also use: PDF Invoices & Packing Slips for WooCommerce – Premium Templates 2.21.3 and PDF Invoices & Packing Slips for WooCommerce – Professional 2.16.10

    Itś unfortunate you;re now allowing copy/pasting of images here (I do not have time to upload all of it) it would make both our lives easier.

    Plugin Contributor Yordan Soares

    (@yordansoares)

    Thanks for providing more details, @snorky:

    Since you mentioned the Professional extension and Premium Templates, and as providing support or answering pre-sale questions for paid plugins is not allowed in these forums (see), I have to ask you to continue the conversation via [email protected], or through our contact form.

    I’ll be looking forward to your reply there!

    Thread Starter snorky

    (@snorky)

    Dear @yordansoares I sent the mail. I kindly ask you to stop making it harder and harder, I do not have the time for this. Mail has been sent, please fix it. Thanks!

Viewing 6 replies - 1 through 6 (of 6 total)

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