• Resolved tonyzyc

    (@tonyzyc)


    After adding a product, I noticed that the attributes were not appropriate, so I modified the attributes. However, the product page still shows the attributes from before the modification, even though I have cleared the browser and Cloudflare cache.

    https://prnt.sc/vc27tZCSxTFf

    Please help.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Frank Remmy (woo-hc)

    (@frankremmy)

    Hi @tonyzyc,

    Thanks for sharing the screenshot, that helps a lot.

    From what I can see, the issue could be that the product is still using the old attribute terms, even though you updated the global attribute list. WooCommerce doesn’t automatically update existing products when you change a global attribute, so the product will continue to show the previous terms until it’s updated.

    When you have a moment, please try this:

    1. Edit the product
    2. Go to Product data → Attributes
    3. Remove the old attribute
    4. Re‑add the updated global attribute (the one that now includes Spec 1–5)
    5. Save the product

    This forces WooCommerce to refresh the attribute terms used on the product page.

    Let me know how that goes! Looking forward to your response.

    Thread Starter tonyzyc

    (@tonyzyc)

    I edited the product and deleted the attributes, then re-added the updated attributes, but the product page still shows the old attributes.

    • This reply was modified 1 month ago by tonyzyc.
    Plugin Support LovingBro (woo-hc)

    (@lovingbro)

    Hi @tonyzyc,

    Thanks for giving that a try, I can see how confusing it is when the old attributes still show even after re-adding them and clearing cache.

    At this point, it’s likely something is still holding onto the old product data. Let’s try a few quick checks:

    Update the product again and make a small change like adding a space to the title, then save, this helps force a refresh.

    Clear any server side or hosting cache as well, not just browser or Cloudflare.

    Then do a quick conflict test by switching to a default theme like Storefront and disabling all plugins except WooCommerce, then check the product page again.

    Also, if it’s a variable product, please confirm the variations themselves are using the updated attributes.

    If it’s still the same, please share:
    – Product URL
    – Screenshot of Product data → Attributes
    – System Status Report via https://pastebin.com or https://gist.github.com

    Guide here: https://woocommerce.com/document/understanding-the-woocommerce-system-status-report/. That will help us take a closer look.

    Plugin Support Kay U a11n

    (@kingsleyinfo)

    I’m going to mark this as resolved, as we haven’t heard back from you in a while. Please open a new thread if you need further assistance.

Viewing 4 replies - 1 through 4 (of 4 total)

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