Attributes keeps loading / Unable to edit variable product

  • alextrieur

    (@alextrieur)


    9 years, 1 month ago

    I had everything working fine since months. Today I wanted to edit my Variable product and as soon I’m getting into the Variations tab, the variations names are loaded but the “wheel” keeps running and I can’t expand/edit anything.

    I tried to disabled plugins without success.

    Here is more info about my environment:
    ### WordPress Environment ###
    WC Version: 3.0.4
    Log Directory Writable: ✔
    WP Version: 4.7.4
    WP Multisite: –
    WP Memory Limit: 768 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US

    ### Server Environment ###

    Server Info: Apache
    PHP Version: 5.6.30
    PHP Post Max Size: 128 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 3000
    cURL Version: 7.53.0
    OpenSSL/1.0.2k

    SUHOSIN Installed: –
    MySQL Version: 5.6.28
    Max Upload Size: 128 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔

    ### Database ###

    WC Database Version: 3.0.4
    WC Database Prefix: wp7i_
    woocommerce_sessions: ✔
    woocommerce_api_keys: ✔
    woocommerce_attribute_taxonomies: ✔
    woocommerce_downloadable_product_permissions: ✔
    woocommerce_order_items: ✔
    woocommerce_order_itemmeta: ✔
    woocommerce_tax_rates: ✔
    woocommerce_tax_rate_locations: ✔
    woocommerce_shipping_zones: ✔
    woocommerce_shipping_zone_locations: ✔
    woocommerce_shipping_zone_methods: ✔
    woocommerce_payment_tokens: ✔
    woocommerce_payment_tokenmeta: ✔
    MaxMind GeoIP Database: ✔

    ### Security ###

    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔

    ################
    Thanks,

Viewing 9 replies - 1 through 9 (of 9 total)
  • Wolgoed

    (@wolgoed)

    9 years, 1 month ago

    I am, for some reason, experiencing exactly the same. Just updated my website before this happened.

    Hopefully someone has a clue as to why this is happening?

    smallbizgeek

    (@smallbizgeek)

    9 years, 1 month ago

    Is there no error report at all?

    Maybe you could enable WordPress error logs in wp-config.php and see if anything is printed there.

    I’ve had issues like this that turned out to be a WordPress memory issue. I increased the WordPress memory limit and it helped.

    I’ve only just activated this plugin myself so I’m scouting around for issues I might run into.

    Plugin Author isabel104

    (@isabel104)

    9 years, 1 month ago

    Hi. I can’t reproduce this issue. Here are a few points to help you troubleshoot this issue:

    1. This plugin, WooCommerce Show Attributes, doesn’t touch attributes that are used for variations. This plugin also doesn’t do anything in the Variations tab. It’s virtually impossible that this plugin is causing the issue.
    2. When you’re in the Variations tab of a product, there’s a select option in the dropdown, “Create variations from all attributes.” This option runs a WooCommerce function named link_all_variations. WooCommerce has just modified this function in the 3.0.4 version of WC.

      You can see the changes here:

      https://github.com/woocommerce/woocommerce/commit/813ec28c7b1021aec0da07c381b432d0e8c0ed52

      I suspect that this change is what is causing your issues. I would open a support ticket in the WooCommerce forum for this.

    3. To try to troubleshoot this yourself, try this: The function that WC changed is an AJAX function. Any errors related to this may show up in your browser’s console. You could open your browser’s console, and then go to your product’s Variations tab again to check for errors. To do this:
    • To open your browser’s console:

      If your web browser is Firefox, you would press Ctrl + Shift + K and then click on Console.

      If you’re using Google Chrome, you would press Ctrl + Shift + J.

    • With the console open, go to your product’s Variations tab. Any errors would be listed in the console.
    • This reply was modified 9 years, 1 month ago by isabel104. Reason: remove br tags
    john25700

    (@john25700)

    9 years, 1 month ago

    I got the exact same problem and following isabel104 steps I find the following:
    select2.js:934 Uncaught Error: Option ‘ajax’ is not allowed for Select2 when attached to a <select> element.
    at String.<anonymous> (select2.js:934)
    at Function.each (load-scripts.php:2)
    at constructor.prepareOpts (select2.js:932)
    at constructor.prepareOpts (select2.js:2794)
    at constructor.init (select2.js:690)
    at HTMLSelectElement.<anonymous> (select2.js:3578)
    at Function.each (load-scripts.php:2)
    at a.fn.init.each (load-scripts.php:2)
    at a.fn.init.$.fn.select2 (select2.js:3565)
    at HTMLSelectElement.<anonymous> (wc-enhanced-select.min.js:1)
    What is the next step?
    Thanks in advance for your help 🙂

    Wolgoed

    (@wolgoed)

    9 years, 1 month ago

    There has just been an update for Woocommerce, which solved my problem. I am able to edit variable products again. Hopefully it is working again for everyone.

    A big thank you to the Woocommerce team!

    Thread Starter alextrieur

    (@alextrieur)

    9 years, 1 month ago

    Everything is up-to-date but still no luck 🙁

    john25700

    (@john25700)

    9 years, 1 month ago

    I am working with Woocommerce version 3.0.5 and it still doesn’t work…

    mingoland

    (@mingoland)

    9 years ago

    I have the same problem 🙁 Any solution please?

    saim3n

    (@saim3n)

    9 years ago

    I have the same problem, too.

    I really need a fast solution…

Viewing 9 replies - 1 through 9 (of 9 total)

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