Attributes not showing

  • Resolved chantevdw

    (@chantevdw)


    6 years ago

    Hi,
    I am using the free version at the moment testing it out before buying.

    My attributes snippet doesn’t show up as a filter. I’m not sure why can you help, please.

    Thanks
    Chante

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author RazyRx

    (@razyrx)

    6 years ago

    Hello @chantevdw,

    Please provide some more information.
    What exactly do not displayed?
    Please provide screenshot of filter edit page that is not displayed.

    Regards,
    Oleg

    Thread Starter chantevdw

    (@chantevdw)

    6 years ago

    Hi Oleg, thanks for getting back to me.

    Please follow the link to get images.
    https://drive.google.com/drive/folders/1_dilM0v3pbyv8Dy5GvQXXfqDpbcmG5oV?usp=sharing

    Plugin Author RazyRx

    (@razyrx)

    6 years ago

    Hello @chantevdw,

    Please check that at least one product has any of the attribute values, because plugin do not display filters if attribute values do not have products.

    If it do not help, then please enable DEBUG MODE in admin area -> BeRocket -> Account Keys

    Regards,
    Oleg

    Thread Starter chantevdw

    (@chantevdw)

    6 years ago

    Hi Oleg, thanks! I can’t believe no products were allocated to the attributes, I really thought I did that.

    Thanks again

Viewing 4 replies - 1 through 4 (of 4 total)

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