Audience Not Found

  • lukelehane

    (@lukelehane)


    2 years, 1 month ago

    I’ve setup a PWA using super PWA and added the push notifications add on. All seems to be working smoothly – I enable push notifications on my device (iPhone 13) and I see the subscriber count go to 1 in wp admin. However, when I send a notification I get ‘Audience Not Found’. What am I doing wrong? I’ve followed all the steps to add the API token etc.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Magazine3

    (@magazine3)

    2 years, 1 month ago

    Hi, Thank you for reaching out to us, Kindly share the URL once so we can check.

    adobehills

    (@adobehills)

    2 years, 1 month ago

    Hello, I have exactly the same problem since weeks. It never work since I try this plugin with the PWA from Magazin3.

    After I setup a notification I get Success 0 Failed 2 for both IOS and Android

    Is there any Youtube Video, what shows us, that we do all things right. This can be so easy.

    • This reply was modified 2 years, 1 month ago by adobehills.
    Plugin Author Magazine3

    (@magazine3)

    2 years, 1 month ago

    Hi, Please follow this manual once and perform all the steps: https://pushnotifications.helpscoutdocs.com/article/62-how-to-get-a-subscribers-for-push-notification-account, if the issue remains the same, please let us know.

    Thread Starter lukelehane

    (@lukelehane)

    2 years, 1 month ago

    Unfortunately I cannot show the URL as it’s a client site that is not live yet. It is hosted on WPEngine.

    I’ve followed the steps, I can see in the backend that I have two subscribers – one is me on my phone and one is me on chrome on my desktop. The push notification does not send at all, I just get the message ‘Audience Not Found’

    adobehills

    (@adobehills)

    2 years, 1 month ago

    Is it right, that the free version didn’t support iPhones? So this plugin is useless in the free version, because I only reach Android users?

    Is this true? Will be really sad, because it is the only plugin to send push notification direct from the admin area in WordPress.

    • This reply was modified 2 years, 1 month ago by adobehills.
Viewing 5 replies - 1 through 5 (of 5 total)

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