Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor tstachlewski

    (@tstachlewski)

    Any errors/information in WordPress logs?

    Thread Starter ksuk

    (@ksuk)

    Where is the log output to?

    Hi – Jumping on to this thread as I didn’t see a reply on the one I had started previously with the same issue.

    I followed the instructions in this thread (https://ww.wp.xz.cn/support/topic/apple-podcast-no-episodes-exist-in-your-feed/) to turn on debugging for both the site and the plugin. Then I ticked the Polly checkbox in a post to generate the debug.log. I wasn’t able to locate a log file in either wp-content or the plugin folder though. Would it be generated somewhere else?

    That said, when I set up text-to-speech on the post with debug mode turned on, it did generate an audio file. However, the generated audio includes all of the HTML/CSS in the post. On a post that should require less than 10 minutes of audio, the audio file was almost 90 minutes long, with the actual reading of the post not starting until about the 24:50 mark. I downloaded this file and saved it to Dropbox in case you’d like to have a listen: https://www.dropbox.com/s/ymcf21kgy284yvz/amazon_polly_5315%20-%20sample%20generated%20after%20debug%20logging%20turned%20on.mp3?dl=0

    I tried turning off debug mode to see if I could still generate an audio file and it reverted back to not generating an audio file at all with debug mode turned off.

    I’ve also tried deactivating all other plugins just in case there was a conflict and still wasn’t able to generate an audio file. I’m on the latest version of the plugin

    Any help you can provide to point me to where I might find the debug log file or otherwise troubleshoot this issue would be greatly appreciated. Thanks in advance!

    Hi
    I get the same problem @tstachlewski.
    The player show with empty src attribute in the front-end
    Also the bucket in S3 is automatically create but stay empty.

    Here is the wordpress log file but doesn’t seem to show any error:

    [04-Oct-2019 05:35:53 UTC] AmazonAI_PollyService::save_post Saving post ( id=54219 )
    [04-Oct-2019 05:35:53 UTC] AmazonAI_PollyService::save_post Saving post ( id=54216 )
    [04-Oct-2019 05:35:53 UTC] AmazonAI_PollyService::save_post Starting background task process ( id=54216 )
    [04-Oct-2019 05:35:53 UTC] AmazonAI_BackgroundTask::trigger Triggering background task generate_post_audio 

    Hi @tstachlewski

    I am facing the same issue i am not able to generate the audio file in S3 bucket but the same plugin with same configuration is working on my local server.

    Hi @tstachlewski

    I am facing the same issue I am not able to generate the audio file in S3 bucket but the same plugin with same configuration is working on my local server.

Viewing 6 replies - 1 through 6 (of 6 total)

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