Audio Playing Issue

  • Resolved gdalik

    (@gdalik)


    7 years, 3 months ago

    Hi!

    This issue may have occurred after one of the updates, because it had worked before and I didn’t change anything.

    I’ve got some audio samples attached to my testimonials. And I cannot playback them from the sidebar anymore. Just nothing happens after clicking the playback button.
    The files and links to them are OK. The audio player also works fine on the pages, but not inside the testimonials widget.
    E.g.: https://www.sax4track.com/portfolio/audio/

    Would be really grateful for your help!
    Thank you!

    Gdaliy

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Miha

    (@mplusb)

    7 years, 3 months ago

    Hello @gdalik,

    Thank you for letting us know about this!
    I have checked it on my end as well and it seems to be an incompatibility with this plugin: MediaElement.js – HTML5 Audio and Video

    If the previous version worked, then I recommend to rollback to that version until we released an update addressing this.
    You can download it from here: https://downloads.wp.xz.cn/plugin/strong-testimonials.2.33.zip

    All the best,
    Mihaela

    Miha

    (@mplusb)

    7 years, 3 months ago

    Hello @gdalik,

    We released an update that should fix your issue.
    Please update and let me know how it goes.

    Best wishes,
    Mihaela

    Thread Starter gdalik

    (@gdalik)

    7 years, 3 months ago

    Hello, Mihaela!

    Awesome!
    Now everything works OK.
    Thank you very much for outstanding user support!

    All the best,
    Gdaliy!

Viewing 3 replies - 1 through 3 (of 3 total)

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