• Resolved wildcowgirl

    (@wildcowgirl)


    the issue started with the “Pending Integrations” this is unable to be done.

    Then, no matter how many times I click on the AUTHENTICATE WITH WOOCOMMERCE LINK, I get this; [ I HAVE APPROVED THE PRODCT FEED MANY TIMES AS WELL]

    Something Went Wrong!

    You’ve tried authenticating multiple times, sadly it didn’t work out as we are still encountering error while fixing it. Our team is happy to help, can you please connect with us?

    Note:

    1 – Sorry, we couldn’t fetch the information from your WooCommerce store as we encountered 403 error while fetching.

    2 – Kindly authenticate your WooCommerce store again using the “Authenticate with WooCommerce” button. Please note that you should have Admin or Manager level access of your WooCommerce store for this feature to work successfully.

    3 – You can also click here to get support from our team if the error persists.

    • This topic was modified 2 months, 3 weeks ago by wildcowgirl.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter wildcowgirl

    (@wildcowgirl)

    ALSO THE “GET SUPPORT” BUTTON supplied after the

    SOMETHING WENT WRONG message DOES NOT WORK

    Thread Starter wildcowgirl

    (@wildcowgirl)

    I AM UNABLE TO MANAGE ANY OF MY FEEDS. I AM PAYING FOR THIS SERVICE

    Thread Starter wildcowgirl

    (@wildcowgirl)

    the issue started with the “Pending Integrations” this is unable to be done.

    • This reply was modified 2 months, 3 weeks ago by wildcowgirl.
    Plugin Support Hemant Sharma

    (@hemantsharma2021)

    @wildcowgirl

    We apologize for the inconvenience you experienced.

    Could you please share your store domain where you are experiencing the issue? This will help us review the problem and assist you accordingly.

    Regards,
    Hemant Sharma

    Thread Starter wildcowgirl

    (@wildcowgirl)

    https://www.wildcowboy.com/

    the wild cowboy

    • This reply was modified 2 months, 3 weeks ago by wildcowgirl.
    Thread Starter wildcowgirl

    (@wildcowgirl)

    ok, now it is working. it was not 5 hours ago, though

    Plugin Support Hemant Sharma

    (@hemantsharma2021)

    @wildcowgirl

    Thank you for sharing the details so promptly.

    We’re glad to hear that the issue has been resolved. After reviewing the issue, we noticed it may have been caused by a security plugin or firewall on your server that blocked our plugin from accessing product data from your store.

    If you encounter this issue again, we recommend whitelisting our IP address (52.44.149.36) in your security plugin or server firewall settings. This should help prevent similar issues in the future.

    If the issue persists or if you experience any other difficulties, please feel free to contact us at [email protected], and we will be happy to assist you.

    Regards,
    Hemant Sharma

Viewing 7 replies - 1 through 7 (of 7 total)

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