Author pages broken

  • Resolved Alex

    (@asterix)


    1 year, 1 month ago

    Our author pages all broke (error: too many redirects) after installing this plugin. Any solutions to this?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Paolo

    (@paoltaia)

    1 year, 1 month ago

    Hi,

    sorry for the late reply. Most likely a conflict with another plugin or the theme. Hard to say without having a look.

    If you wish to give it a try again, please open a support ticket here https://userswp.io/support/ and I’ll assign your case to a developer who will fix it for you.

    Thread Starter Alex

    (@asterix)

    1 year, 1 month ago

    For anyone else having this issue, our developer found the solution: in WP Admin > UsersWP > General Tab > Profile > “Show Advanced” and then check the box “Disable author redirect to UsersWP profile page.”

    His advice to the plugin developer: “Ideally, when users choose not to use the plugin for author pages, the plugin should check this option by default. However, currently, it fails to do so.”

    • This reply was modified 1 year, 1 month ago by Alex.
Viewing 2 replies - 1 through 2 (of 2 total)

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