author posts not all showing

Resolved PhoenixDesigns
(@phoenixdesigns)

9 years, 2 months ago

Hi! I am having a really weird issue, I’ve set the popular posts to show specific posts by an author (by the author ID) – it was all working fine but my client has added new posts and linked then to the same author and they won’t show. It’s not because the number of the posts shown is set to 1 because that is set to 10, I cloned a post that was working in case it was a setting in the post but still doesn’t work) … I’m stumped, its also not a caching issue. Please help 🙁

Viewing 10 replies - 1 through 10 (of 10 total)

Plugin Author Hector Cabrera
(@hcabrera)

9 years, 2 months ago

Hi there!

You seem a bit stressed out 😛 I need some more details in order to help:

… my client has added new posts and linked then to the same author …

How did your client do this?

… its also not a caching issue.

How do you know it’s not a caching issue?

I’m asking these questions because, well, I can’t access your site to check for myself. If there’s anything else you think might be worth mentioning, please share.

Thread Starter PhoenixDesigns
(@phoenixdesigns)

9 years, 2 months ago

Yeah i am a little 😛 … thanks for replying so quickly – do you perhaps have an email address that i can send wordpress login details to? Maybe easiest – i have chromes “cache killer” extension installed and ive tried it on other pages and still the same thing

Plugin Author Hector Cabrera
(@hcabrera)

9 years, 2 months ago

… do you perhaps have an email address that i can send wordpress login details to?

We theme/plugin developers are not really allowed to ask people for access credentials here (and for good reasons) so let’s try out a few things first, alright? 🙂

When I mentioned the cache thing, I was thinking more like caching plugins such as WP Super Cache or W3 Total Cache. I don’t think the problem is related to caching either but it’s best to be sure.

Anyways, I’m guessing you guys are assigning authors the usual way (via Post Edit screen) so I’m going to try to reproduce the problem here and get back to you with the results.
Plugin Author Hector Cabrera
(@hcabrera)

9 years, 2 months ago
Alright, so here’s what I did:
1. Installed a fresh copy of WordPress on my laptop for the test.
2. Added two dummy posts filled with “lorem ipsum…” text using the default admin account.
3. Added the WPP widget to the sidebar:
4. Created a new account called “The Editor.”
5. Assigned one of the posts to the new account:
6. Checked the widget on the site, just to make sure everything’s alright:
7. Added editor’s account ID to WPP’s Author ID(s) field:
8. After saving changes in the widget, I went back to the home page of the site:
As you can see, it seems to be working as expected.

So:
- Is your client changing post authors by following the same process as described above?
- Please check if the site has a caching plugin installed.
Thread Starter PhoenixDesigns
(@phoenixdesigns)

9 years, 2 months ago

No problem – i understand … okay so here is how ita setup. The theme has the ability to create new widget areas, so i have setup specific widget areas for each post author. I have then loaded the widget for popular posts to that widget area and edited my settings accordingly. The authors are setup under users and are then selected from a dropdown when a post is made (i added code in the backend so that the users ID displays on the users page – which is the ID i use for the widget settings).
I then created a page for my author and in that page i choose the widget area i want to display.

So whats happening is that its showing only one post for the author and not two … if you go to thehashtag.us/about-us/ you will see the list of authors – and in the right sidebar of each youll see some are working just fine. But every new post we add, in the same way as the working ones, wont show

Hope that clarifies things a bit for you?

Thread Starter PhoenixDesigns
(@phoenixdesigns)

9 years, 2 months ago

Was just thinking … do you think its possible that the 10 posts default for amount shown is running accross all the instances of the plugin for the author posts and not just for one individually? And so its not showing any posts after 10 are loaded?
Plugin Author Hector Cabrera
(@hcabrera)

9 years, 2 months ago
Ah, yes, it seems I got a bit carried away and forgot to test the “add a new post and it doesn’t show up” part. So just now I went and added a new post, assigned it to the “Editor” user, visited the new post, and then checked the widget again:

So, have these new posts been viewed / visited at least once?

… do you think its possible that the 10 posts default for amount shown is running accross all the instances of the plugin for the author posts and not just for one individually? And so its not showing any posts after 10 are loaded?

Nope, each instance runs its own query:
- This reply was modified 9 years, 2 months ago by Hector Cabrera.
Thread Starter PhoenixDesigns
(@phoenixdesigns)

9 years, 2 months ago

its working!! no they weren’t viewed! I just assumed my client was checking them after he made them, YAY!! thank you!! 🙂 🙂 🙂

Plugin Author Hector Cabrera
(@hcabrera)

9 years, 2 months ago

No problem, I knew it had to be something simple 🙂

Thread Starter PhoenixDesigns
(@phoenixdesigns)

9 years, 2 months ago

Thanks SOO much for getting back to me so quickly, much appreciated 🙂