Authorize.Net not charging subscriptions
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Hey Everyone,
A couple weeks ago my subscriptions for gym memberships starting changing from Active to Pending. I soon realized this was happening on their monthly renewal date. I started troubleshooting, created new API Login ID and API Transaction Key. All plugins are updated, theme updated. To no avail can I get these subscriptions to go through! I’m at a complete lost. Any help please!
### WordPress Environment ###
Home URL: http://www.ignitefitness.info
Site URL: http://www.ignitefitness.info
WC Version: 3.0.4
Log Directory Writable: ✔
WP Version: 4.7.4
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: ✔
WP Cron: ✔
Language: en_US### Server Environment ###
Server Info: Apache
PHP Version: 5.6.29
PHP Post Max Size: 65 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.35.0
OpenSSL/1.0.1SUHOSIN Installed: –
MySQL Version: 5.6.34
Max Upload Size: 64 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔### Database ###
WC Database Version: 3.0.4
WC Database Prefix: wp_
woocommerce_sessions: ✔
woocommerce_api_keys: ✔
woocommerce_attribute_taxonomies: ✔
woocommerce_downloadable_product_permissions: ✔
woocommerce_order_items: ✔
woocommerce_order_itemmeta: ✔
woocommerce_tax_rates: ✔
woocommerce_tax_rate_locations: ✔
woocommerce_shipping_zones: ✔
woocommerce_shipping_zone_locations: ✔
woocommerce_shipping_zone_methods: ✔
woocommerce_payment_tokens: ✔
woocommerce_payment_tokenmeta: ✔
MaxMind GeoIP Database: ✔### Security ###
Secure connection (HTTPS): ❌Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates.
Hide errors from visitors: ❌Error messages should not be shown to visitors.### Active Plugins (7) ###
Fusion Builder: by ThemeFusion – 1.1.6
Fusion Core: by ThemeFusion – 3.1.6
WooCommerce Authorize.Net CIM Gateway: by SkyVerge – 2.6.1
Woocommerce show terms and conditions: by Skomfare2 – 1.1
WooCommerce Subscriptions: by Prospress Inc. – 2.2.5
WooCommerce: by Automattic – 3.0.4
WooCommerce Helper: by WooCommerce – 1.7.2 – Network enabled### Settings ###
API Enabled: ✔
Force SSL: ✔
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)### WC Pages ###
Shop base: #6 – /shop/
Cart: #7 – /cart/
Checkout: #8 – /checkout/
My account: #9 – /my-account/### Theme ###
Name: Avada
Version: 5.1.6
Author URL: http://themeforest.net/user/ThemeFusion
Child Theme: ❌ – If you’re modifying WooCommerce on a parent theme you didn’t build personally
then we recommend using a child theme. See: How to create a child themeWooCommerce Support: ✔
### Templates ###
Overrides: Avada/woocommerce/cart/cart.php
Avada/woocommerce/checkout/form-pay.php
Avada/woocommerce/checkout/review-order.php
Avada/woocommerce/checkout/thankyou.php
Avada/woocommerce/loop/loop-start.php
Avada/woocommerce/single-product/add-to-cart/variable.php
Avada/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php
Avada/woocommerce/single-product/short-description.php
Avada/woocommerce/single-product/tabs/additional-information.php
Avada/woocommerce/single-product/tabs/description.php### subscriptions ###
WCS_DEBUG: ✔ No
Subscriptions Mode: ✔ Live### Authorize.Net CIM ###
Environment: Production
Tokenization Enabled:
Debug Mode: Save to Log
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