Authorized plugin but tracking Id missing

  • lordneeko

    (@lordneeko)


    6 years, 9 months ago

    I’ve authorized the plugin successfully and it appears to have pulled down the information from Google analytics, but the tracking ID field and all other fields are blank. I’ve tried multiple times.
    Not sure what’s wrong. I’ve used this before..and I used to have a tracking ID, but I’m switching the monitoring to a new Google account and can’t seem to get it set back up.

Viewing 3 replies - 1 through 3 (of 3 total)
  • jaygidwitz

    (@jaygidwitz)

    6 years, 8 months ago

    Hi @lordneeko,

    Thanks for reaching out and I’m sorry you’re experiencing this issue.

    Can you please delete ExactMetrics and reinstall it.

    If the issue persists, can you please include some screenshots of what you’re seeing?

    Thanks!

    -Jay

    morespinach

    (@morespinach)

    6 years, 8 months ago

    Same issue here. I’ll uninstall and install, but what a weird problem for a plugin.

    morespinach

    (@morespinach)

    6 years, 8 months ago

    I did this. Went through the uninstall and reinstall. Now the authorization process says “Property Not Found”. I’m literally n the very next tab looking at the one Acccount and its one Property. The data is showing without any issues inside analytics.google.com, just not in GADWP.

Viewing 3 replies - 1 through 3 (of 3 total)

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