Auto accept Cancel Request

  • Resolved mjunes

    (@mjunes)


    5 years, 3 months ago

    Hello,

    I have a certain need where I only need the Cancel Request button to show for only 1 hour after the order is placed. After 1 hour the button shouldn’t be visible to the customers. And if a customer places a Cancellation Request within 1 hour, it should be auto accepted. Could you help me with this?

    I found your plugin from stackoverflow and it sure seems like an awesome well maintained plugin. Thanks in advance.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author PI Web Solution

    (@rajeshsingh520)

    5 years, 3 months ago

    Hi,

    Plugin has the option to make the cancel request button disapear after X minutes of order placement time

    View post on imgur.com

    but the order will go to status cancellation request insted of directly getting cancelled

    you will get an notification of the cancellation request and you as admin will make it cancel

    Plugin Author PI Web Solution

    (@rajeshsingh520)

    5 years, 3 months ago

    Hi,

    We have released a new verison today 1.2.1.10

    audate to that version and add the bewlow code in your theme functions.php file

    that will directly cancel the order 

    
add_filter('pisol_corw_cancel_request_new_status',function($status){ return 'cancelled'; } );
    devyadav

    (@devyadav)

    4 years, 10 months ago

    It’s great! but can you also allow an auto refund? I meant we should have an option in the plugin to allow auto-refund in the admin. Plus, conditions for a refund for Check-In date. Like if the order has been cancelled 4 days before the check-in date then 70% amount will be refunded, in 3 days 50%, in 2 days 25% and if the order has been requested to cancel the same day of check-in then, there will be no refund allowed.
    Also, there should be an option to disallow cancellation before 2 hrs and after Check-In hours of Check-In time on the arrival date. I know you have an option from the day of booking made, but it’s something different. I’m considering the Check-In date and time. Not from the day when you placed an order. For example; if I have a booking for today and I would like to cancel it, then I can cancel it only 2 hrs before the check-in time. So, if the check-in time is 4:00 PM, then I could cancel it till 2:00 PM today. After that, there should be no option to cancel the order.

    • This reply was modified 4 years, 10 months ago by devyadav.
    • This reply was modified 4 years, 10 months ago by devyadav.
Viewing 3 replies - 1 through 3 (of 3 total)

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