Hello @vedappan
Thank you for contacting the support.
Sorry for the issue you are facing.
Assuming you are using the latest version of all the plugins and the themes, it seems like a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Please let me know if you find the culprit.
Looking forward to helping you.
Thank You for your fast replay. i had checked you instruction as above. the issues reproducing while default theme (twenty twenty) and rank math active. if i deactivate rank math post stop to move draft. post automatically moved to draft if rank math active only. Kindly check and fix issues. i am unable to attached screenshot
Hello @vedappan
Can you please use a Software like Loom to record a screencast and show us the steps you took to troubleshoot/reproduce so we can check further?
Also, please do confirm if all your plugins and themes are using the latest version.
Looking forward to helping you. Thank you.
http://prntscr.com/rfy7ub
http://prntscr.com/rfy85c
http://prntscr.com/rfyi4g
and all plugin and theme up to date
-
This reply was modified 6 years, 2 months ago by
vedappan.
-
This reply was modified 6 years, 2 months ago by
vedappan.
Hello @vedappan
We are unable to reproduce the error you are mentioning.
Please check this screencast where I’m showing you how the plugin is working perfectly fine with only the Rank Math plugin and the default WordPress theme:
https://i.rankmath.com/ASon6B
Can you please record a screencast (you can use Loom) to show if your website has only Rank Math activated and still the issue’s occurring?
Looking forward to helping you. Thank you.
Hello,
Since we did not hear back from you, we are assuming that you are using the latest version of the plugin and the issue’s resolved.
If that is not the case, please feel free to reply back to this topic or open a new support topic and we would be more than happy to assist.
Thank you.