Auto-installs WP Forms Lite plugin

  • Sergio

    (@sero_evel)


    4 years, 2 months ago

    The plugin itself is nice, but it auto installs the plugin WP Forms Lite when you install this plugin using the wizard. This is super shady behavior. I didn’t realize this at first, but then noticed it weeks later. I thought my site had been hacked when I noticed the WP Forms plugin had been added. Makes me distrust the developers.

    • This topic was modified 4 years, 2 months ago by Sergio. Reason: Developer followed up to clarify confusion
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Dake

    (@dakeg)

    4 years, 2 months ago

    Hi @sero_evel,

    Thank you for taking the time to leave us a review and we apologize for any confusion with this!

    WP Mail SMTP doesn’t auto-install WPForms Lite behind the scenes. WPForms lite will only be installed during the Setup Wizard if the “Smart Contact Form” checkbox is not unchecked.

    Also, we have a notice at the bottom of that Setup Wizard step that WPForms will be installed.

    Screenshot: https://a.supportally.com/dacC5g

    We apologize again for any confusion here, but I do hope this helps!

    Thank you.

    Thread Starter Sergio

    (@sero_evel)

    4 years, 2 months ago

    @dakeg Thank you for the follow-up and clarification. I will correct my review to reflect this.

    Just want to note though, that I installed this two times for testing, and on both times, I initially failed to see the notice about the plugin auto-installing. It may be because is small gray text sitting on a gray background. I feel like it is one of those things that if you’re not looking for it, it is easy to miss. This may be more noticeable/helpful if it was placed next to the actual “Smart Contact Form” option, so the user is made aware and no surprises like this happen.

    Plugin Support Dake

    (@dakeg)

    4 years, 2 months ago

    Hi @sero_evel,

    We really appreciate you getting back to us and adjusting your review 🙂

    Also, I can understand your point of view regarding the notice being missable and moving it to the “Smart Contact Form” area instead or as well.

    I’ve shared your thoughts with our team as it is always helpful to get details like this.

    If I can help with anything else, please let me know. Thanks again!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Auto-installs WP Forms Lite plugin’ is closed to new replies.