Auto Opening

Hi @mrmadsci & @tracyownbey,

Did your issue get resolved? If you still require assistance, please let me know; I will be happy to provide you with any additional help you may need.

Thank you for your patience and understanding.

Hi @xatelite,

Thank you for reaching out to us. Sure, I will assist you with the same.

Please provide me with the URL of the page where the popup is currently located so that I can look at the code and provide you with more specific instructions on how to resolve your issue. Thank you.

• This reply was modified 3 years, 2 months ago by Rohit Bhardwaj.

Hi @xatelite,

Thank you for sharing the site URL. 

I checked and confirmed your issue.
See here: https://share.getcloudapp.com/mXuD5xGJ

The issue is caused by accidentally activating the Exit-Intent trigger. You can fix the same by turning off the “Exit-Intent” feature.

Our knowledge base article will guide you on how to disable the “Exit-Intent” feature.
URL: https://divimode.com/knowledge-base/popups-appear-without-clicking-anywhere/

I hope this information helps. Please do not hesitate to ask any further questions. Thank you.

Hi @xatelite,

I appreciate your confirmation. Thank you.