Auto-reply emails show html tags

  • Resolved bruceandmrgiggles

    (@bruceandmrgiggles)


    6 years, 1 month ago

    I’ve enabled the user auto reply (with the default message ‘Hello, Thank you for registering with us.’), I tested it by registering a user, but I’ve received an auto-reply with html tags. I tried to test it again, this time I’ve configured the auto-reply settings and message. The email still shows html tags in the message (lots of <p>,<br> and tags).

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author easyregistrationforms

    (@easyregistrationforms)

    6 years ago

    Hello,

    Sorry for the delay in response.
    Kindly drop us an email on [email protected] as we would require more details on this issue(e.g screenshot of your configured mail).

    Looking forward for hearing from you.

    Thread Starter bruceandmrgiggles

    (@bruceandmrgiggles)

    6 years ago

    Hi, you’ve already addressed the issue. I had sent you an email on May 3.

    Plugin Author easyregistrationforms

    (@easyregistrationforms)

    6 years ago

    We apologize for the delay in response, we try to revert as soon as possible but in this case, it seems like we missed the message.
    We’re sorry about that.

    Feel free to reach us at [email protected] for further assistance, we will try to be more responsive.

Viewing 3 replies - 1 through 3 (of 3 total)

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