• Resolved Unknown

    (@unknownman888)


    I noticed that both of these options we’re turned off on my paypal account. Should I have the auto return enabled for optimal experience? I thought this plugin did it automatically.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Clayton R

    (@mrclayton)

    Hi @unknownman888

    What is the auto-return option that you’re refurring to?

    This plugin sends the customer back to the checkout page once they have completed their payment on the PayPal payment page if that’s what you’re referring to.

    Thanks

    Thread Starter Unknown

    (@unknownman888)

    I meant for the paypal page you linked to for adding phone number automatically. They have an option at the top for auto return that is off. I also want to say after testing I think the express buttons may be incompatible with Astro Pro modern checkout.

    Plugin Author Clayton R

    (@mrclayton)

    I also want to say after testing I think the express buttons may be incompatible with Astro Pro modern checkout.

    Can you elaborate on what that incompatibility is?

    I meant for the paypal page you linked to for adding phone number automatically. 

    If you want PayPal to provide the customer’s phone number then you will want to enable that option per our documentation. If that’s not enabled, then the PayPal plugin can’t auto-populate the billing phone field.

    Kind Regards,

    Thread Starter Unknown

    (@unknownman888)

    Sorry for the late response. Here is an image of how it looks with either of your payment plugins installed PayPal and Stripe with express. https://imgur.com/a/qNfSGVl

    Here is how it looks without any payment plugin. https://imgur.com/a/SHMSODQ

    Plugin Author Clayton R

    (@mrclayton)

    @unknownman888 If your checkout page styling is off when our plugins are enabled you will need to make some CSS adjustments to ensure everything looks how you want it.

    There is a lot of variability across themes and it’s impossible for our plugin to look perfect on every theme or checkout page plugin that alters the UX.

    Kind Regards

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Auto return and payment data transfer’ is closed to new replies.