Hi! Do you use a custom code or a plugin?
Thanks!
Hello @duongancol,
Thank you for your prompt reply.
Yes, I tried to use the usual plugins and custom css codes to achieve my goal but it didn’t work.
The plugin I tried called: Storecustomizer
Thanks
Actually I’m still developing the site and testing it on my local computer ( offline site)
I already have a good technical background if you need me to check anything for u please let me know.
I’ve reproduced this issue here. We’ll fix it and release it in the next version(1.8.3).
Thank you for the feedback!
Thank you @duongancol for your reply.
I hope the new release will be any time soon before launching my website since this option will give a good user experience.
Best of Luck
Cheers,
It is released. Can you help me test it version 1.8.3?
Works like a charm!
Thank you @duongancol for your prompt help and support!
5 Stars rating for sure!
Moderator
Jan Dembowski
(@jdembowski)
Forum Moderator and Brute Squad
@duongancol While I know you have the best of intentions, it’s forum policy that you not ask users for admin or server access. Users on the forums aren’t your customers, they’re your open source collaborators, and requesting that kind of access can put you and them at high risk.
If they are paying customers (such as people who bought a premium service/product from you) then by all means, direct them to your official customer support system. But in all other cases, you need to help them here on the forums.
Thankfully are other ways to get information you need:
You get the idea.
We know volunteer support is not easy, and this guideline can feel needlessly restrictive. It’s actually there to protect you as much as end users. Should their site be hacked or have any issues after you accessed it, you could be held legally liable for damages. In addition, it’s difficult for end users to know the difference between helpful developers and people with malicious intentions. Because of that, we rely on plugin developers and long-standing volunteers (like you) to help us and uphold this particular guideline.
When you help users here and in public, you also help the next person with the same problem. They’ll be able to read the debugging and solution and educate themselves. That’s how we get the next generation of developers.
