Auto-Updates when disabled

  • Resolved coyote6

    (@coyote6)


    4 years, 4 months ago

    Hi,

    How can I shutoff auto-updates on elementor? It is disabled on the plugins page yet the since upgrading to WordPress 5.9 all my sites are now auto updating Elementor. No other plugins are auto updating. Just Elementor. Thanks.

    • This topic was modified 4 years, 4 months ago by coyote6. Reason: punctuation
Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter coyote6

    (@coyote6)

    4 years, 4 months ago

    Nm, it’s a known bug on the pro version.

    Version Elementor Pro 3.6.2 Known bug fix
Fix: Auto-updates mechanism is not working as expected (this version might be also installed automatically)

Version Elementor Pro 3.6.1
Issue: An auto-update bug updated automatically to version 3.6.1.

Resolution: The issue was fixed. You will get auto-updated to 3.6.2, and then it will stop. This bug affects only users who updated to Elementor Pro 3.6.0.
    • This reply was modified 4 years, 4 months ago by coyote6. Reason: Resolved
    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    4 years, 4 months ago

    If you are an Elementor Pro user then the developer can’t have a conversation with customers here. That’s not permitted for anyone.

    For pro or commercial product support please contact the developer directly on their site. This includes any pre-sales topics as well.

    https://my.elementor.com/

    As the developer is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

    Thread Starter coyote6

    (@coyote6)

    4 years, 4 months ago

    I thought it was the free version being updated… then when I dug into it more I realized it was the pro version and why I closed the thread with the answer. Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)

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