Automatic backup not working

  • Resolved cbjdance

    (@cbjdance)


    2 years, 8 months ago

    My automatic backup is enabled (daily with 3 backups retained). However, I haven’t had an automatic backup since August (almost two months ago). I was able to manually backup my site but would like the automatic backups to work. Thanks in advance.

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  • Plugin Contributor bcrodua

    (@bcrodua)

    2 years, 8 months ago

    Hi,

    To help us work out the cause of your problem, can you please send us a copy of the backup log?
    This log can be found in the Existing Backups tab of the UpdraftPlus dashboard.
    If you cannot access the UpdraftPlus dashboard, then you can find the log file in the ‘wp-content/updraft’ directory via FTP or your hosts’ file manager.

    Best Wishes,
    Bryle

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