Automatic feed refresh fail

  • Resolved Egl

    (@egletiere)


    3 months ago

    Hello,

    After updating Product Feed PRO for WooCommerce to v13.5.2.1, automatic feed refresh fails every time for all feeds (only <channel> is added to the feeds, but no items).

    Manual feed refresh fixes the issue but we cannot do that daily.

    Could you help us with this issue?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Jeff Alvarez

    (@superlemon1998)

    3 months ago

    Hi @egletiere

    Could you please confirm what previous version you were on before the update? Also, we are keeping notes of this issue but we aren’t able to replicate it.

    To fix this, please duplicate or create a new feed then on your GMC pass on the newly created feed.

    Thread Starter Egl

    (@egletiere)

    3 months ago

    I was on 13.5.2 and upgraded to 13.5.2.1

    Will try to duplicate all the feeds and replace the links. Thanks!

    POS2012

    (@pos2012)

    3 months ago

    I can confirm this issue.
    Every auto refresh makes 1 item in the XML output. But manual refresh makes 43 items in the output.

    I’m using Version: 13.5.2.1 with the latest WP.

    See this video: https://share.zight.com/5zuE8lwq

    Thread Starter Egl

    (@egletiere)

    3 months ago

    I can confirm that the duplicated feeds generate correctly on auto refresh in my case.

Viewing 4 replies - 1 through 4 (of 4 total)

You must be logged in to reply to this topic.

  • 6 replies
  • 3 participants
  • Last reply from: Egl
  • Last activity: 3 months ago
  • Status: resolved