Automatic images rotation during compressing

  • Resolved Steeeeeeeeeeee

    (@stesistevo)


    1 year, 1 month ago

    Hi,

    I have a problem! The images automatically rotate during compression to webp format.

    I tried to change compression library from GD to Imagick and tried to remove EXIF during compression, but tue issue persist!

    If I delete CompressX images converted, they come back to original and correct rotation.

    Please help me.

    Web Server Apache
    CompressX version0.9.26
    WordPress version6.8.1
    PHP version8.3.19
    GD extensionThe GD extension has been properly installed.
    GD Versionbundled (2.1.0 compatible)
    GD WebP Supporttrue
    GD AVIF Supporttrue
    Imagick extension The imagick extension has been properly installed.
    Imagick Version1693,
    ImageMagick 6.9.13-25 Q16 x86_64 18639 https://legacy.imagemagick.org
    Imagick WebP Supporttrue
    Imagick AVIF Supportfalse
    active_plugin scf7-conditional-fields/conditional-fields.php, cf7-repeatable-fields/cf7-repeatable-fields.php, complianz-gdpr-premium/complianz-gpdr-premium.php, compressx/compressx.php, contact-form-7/wp-contact-form-7.php, easy-fancybox/easy-fancybox.php, envato-market/envato-market.php, insert-headers-and-footers/ihaf.php, js_composer/js_composer.php, lt-ext/lt-ext.php, maintenance/maintenance.php, post-duplicator/m4c-postduplicator.php, post-types-order/post-types-order.php, svg-support/svg-support.php, unyson/unyson.php, wp-consent-api/wp-consent-api.php
    active_theme windazo
    memory_current9,45 MB
    memory_peak9,60 MB
    memory_limit1024M
    Rewrite rules testsuccess

    Thanks

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support tonyrobins

    (@tonyrobins)

    1 year, 1 month ago

    Hello @stesistevo

    We haven’t received the same issue before, it would be helpful for us to further identify the issue if you could send us a debug zip to support(at)wpvivid.com. You can get the debug zip from your website > CompressX > System Info.

    When doing that, please also include a link to this thread to help track the issue.

    Thanks,

    All the best,

    Thread Starter Steeeeeeeeeeee

    (@stesistevo)

    1 year, 1 month ago

    I just sent it, please also check on spam folder of your mailbox.

    Let me know.

    Thanks

    Thread Starter Steeeeeeeeeeee

    (@stesistevo)

    1 year, 1 month ago

    I also tried to convert to AVIF with the same result.

    All images are rotated to the left of 90°

    Plugin Support tonyrobins

    (@tonyrobins)

    1 year, 1 month ago

    Hi @stesistevo

    Thanks.

    We are going to check it out and get back to you as soon as we can.

    All the best,

    Thread Starter Steeeeeeeeeeee

    (@stesistevo)

    1 year, 1 month ago

    I also tried this filter: add_filter('wp_image_maybe_exif_rotate', '__return_false'); but the issue persist.

    Plugin Support tonyrobins

    (@tonyrobins)

    1 year ago

    Hi @stesistevo

    Thanks for the update.

    We are going to look into the issue and get back to you as soon as we can.

    All the best,

    Plugin Support tonyrobins

    (@tonyrobins)

    1 year ago

    Hi @stesistevo

    The issue has been resolved in version 0.9.28. Please update the plugin to apply the fix.

    Thanks for reporting and helping fix the issue.

    All the best,

    Thread Starter Steeeeeeeeeeee

    (@stesistevo)

    1 year ago

    Thanks for fast resolution.

    I updated the plugin and now it works perfectly.

    Have a nice day, bye!

    Plugin Support tonyrobins

    (@tonyrobins)

    1 year ago

    You are welcome.

    All the best,

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Automatic images rotation during compressing’ is closed to new replies.