Automatic Tax Calculation Option Missing

Resolved

(@heenamaneckji)

I have installed Jetpack and the Shipping & Taxes Plugin. Have also connected Jetpack as per the tutorial. Despite that, I do not see the option for Automated Taxes.

STATUS REPORT
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### WordPress Environment ###

WordPress address (URL): https://thoughtcaststudio.com
Site address (URL): https://thoughtcaststudio.com
WC Version: 4.9.1
REST API Version: ✔ 4.9.1
WC Blocks Version: ✔ 4.0.0
Action Scheduler Version: ✔ 3.1.6
WC Admin Version: ✔ 1.8.3
Log Directory Writable: ✔
WP Version: 5.6
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.3.26
PHP Post Max Size: 256 MB
PHP Time Limit: 6000
PHP Max Input Vars: 3000
cURL Version: 7.66.0
OpenSSL/1.1.1g-fips

SUHOSIN Installed: –
MySQL Version: 5.7.26-29-log
Max Upload Size: 256 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 4.9.1
WC Database Prefix: ypq_
Total Database Size: 107.44MB
Database Data Size: 105.16MB
Database Index Size: 2.28MB
ypq_woocommerce_sessions: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
ypq_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ypq_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ypq_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
ypq_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ypq_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ypq_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
ypq_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ypq_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ypq_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ypq_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ypq_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ypq_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ypq_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ypq_actionscheduler_actions: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
ypq_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ypq_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ypq_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ypq_ce4wp_abandoned_checkout: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ypq_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ypq_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
ypq_ff_scheduled_actions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ypq_fluentform_entry_details: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ypq_fluentform_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ypq_fluentform_form_analytics: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ypq_fluentform_form_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ypq_fluentform_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ypq_fluentform_submissions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ypq_fluentform_submission_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ypq_fv_enteries: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ypq_fv_entry_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ypq_fv_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ypq_jet_post_types: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ypq_jet_taxonomies: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ypq_jet_widgets_styles: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ypq_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ypq_mail_bank: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ypq_mail_bank_logs: Data: 0.06MB + Index: 0.00MB + Engine MyISAM
ypq_mail_bank_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ypq_mo_campaign_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ypq_mo_campaign_logmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ypq_mo_conversions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ypq_mo_email_campaignmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ypq_mo_email_campaigns: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ypq_mo_optin_campaignmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ypq_mo_optin_campaigns: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ypq_options: Data: 4.03MB + Index: 0.11MB + Engine InnoDB
ypq_postmeta: Data: 79.25MB + Index: 0.59MB + Engine InnoDB
ypq_posts: Data: 20.50MB + Index: 0.25MB + Engine InnoDB
ypq_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ypq_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ypq_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ypq_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ypq_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ypq_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
ypq_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ypq_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ypq_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ypq_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ypq_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ypq_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ypq_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
ypq_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
ypq_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ypq_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
ypq_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ypq_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ypq_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ypq_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ypq_wprss_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

attachment: 113
custom_css: 1
customize_changeset: 84
elementor_library: 12
feedzy_categories: 1
feedzy_imports: 1
jet-woo-builder: 2
nav_menu_item: 4
page: 18
post: 32
product: 5
revision: 1497
wprss_feed: 1
wprss_feed_item: 5
wprss_feed_template: 1

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (15) ###

Crocoblock Wizard: by Crocoblock – 1.1.0
Elementor Pro: by Elementor.com – 3.0.9
Elementor: by Elementor.com – 3.0.16
Feedzy RSS Feeds Lite: by Themeisle – 3.5.2
Fluent Forms: by Contact Form - WPManageNinja LLC – 3.6.62
JetBlocks For Elementor: by Crocoblock – 1.2.7
JetElements For Elementor: by Crocoblock – 2.5.3
JetTabs For Elementor: by Crocoblock – 2.1.10
JetThemeCore: by Crocoblock – 1.2.1
JetTricks: by Crocoblock – 1.3.3
Jetpack by WordPress.com: by Automattic – 9.3.1
SG Optimizer: by SiteGround – 5.7.12
WooCommerce Shipping & Tax: by Automattic – 1.25.5
WooCommerce: by Automattic – 4.9.1
Mail Bank: by Tech Banker – 4.0.13

### Inactive Plugins (0) ###

### Settings ###

API Enabled: –
Force SSL: –
Currency: INR (₹)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #1860 - /shop/
Cart: #1861 - /cart/
Checkout: #1862 - /checkout/
My account: #1863 - /my-account/
Terms and conditions: ❌ Page not set

### Theme ###

Name: Kadence Child
Version: 1.0.0
Author URL: https://www.kadencewp.com/
Child Theme: ✔
Parent Theme Name: Kadence
Parent Theme Version: 1.0.11
Parent Theme Author URL: https://www.kadencewp.com/
WooCommerce Support: ✔

### Templates ###

Overrides: –

### Action Scheduler ###

Complete: 31
Oldest: 2021-01-13 19:41:31 +0000
Newest: 2021-01-20 06:07:23 +0000

Viewing 3 replies - 1 through 3 (of 3 total)

Thread Starter heenamaneckji
(@heenamaneckji)

5 years, 4 months ago

I have since tried disabling all other plugins and even switched to the 2020 theme to check if there are any conflicts.

Even after these changes the Automatic Tax Calculation option is missing.

Plugin Support Stuart Duff – a11n
(@stuartduff)

Automattic Happiness Engineer

5 years, 4 months ago

Hi @heenamaneckji,

Checking on my installations for us the Enable Automated Tax setting is displaying at WordPress Admin > WooCommerce > Settings > Tax.

Image Link: https://cloudup.com/c5fCFbju8K0

Could you send us a screenshot of the WordPress Admin > WooCommerce > Settings > Tax screen from your site? You can upload the screenshot to a service like https://snipboard.io/ and then share a link to the image with us in chat.

Have you also successfully connected the Jetpack plugin to your https://wordpress.com user account?

Joey – a11n
(@jricketts4)

5 years, 4 months ago

We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Automatic Tax Calculation Option Missing’ is closed to new replies.