• Resolved heenamaneckji

    (@heenamaneckji)


    I have installed Jetpack and the Shipping & Taxes Plugin. Have also connected Jetpack as per the tutorial. Despite that, I do not see the option for Automated Taxes.

    STATUS REPORT
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    ### WordPress Environment ###
    
    WordPress address (URL): https://thoughtcaststudio.com
    Site address (URL): https://thoughtcaststudio.com
    WC Version: 4.9.1
    REST API Version: ✔ 4.9.1
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    ### Security ###
    
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    Hide errors from visitors: ✔
    
    ### Active Plugins (15) ###
    
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    ### Theme ###
    
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    Version: 1.0.0
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    ### Templates ###
    
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    ### Action Scheduler ###
    
    Complete: 31
    Oldest: 2021-01-13 19:41:31 +0000
    Newest: 2021-01-20 06:07:23 +0000
    
    
Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter heenamaneckji

    (@heenamaneckji)

    I have since tried disabling all other plugins and even switched to the 2020 theme to check if there are any conflicts.

    Even after these changes the Automatic Tax Calculation option is missing.

    Plugin Support Stuart Duff – a11n

    (@stuartduff)

    Automattic Happiness Engineer

    Hi @heenamaneckji,

    Checking on my installations for us the Enable Automated Tax setting is displaying at WordPress Admin > WooCommerce > Settings > Tax.

    Image Link: https://cloudup.com/c5fCFbju8K0

    Could you send us a screenshot of the WordPress Admin > WooCommerce > Settings > Tax screen from your site? You can upload the screenshot to a service like https://snipboard.io/ and then share a link to the image with us in chat.

    Have you also successfully connected the Jetpack plugin to your https://wordpress.com user account?

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 3 replies - 1 through 3 (of 3 total)

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